Legal

Privacy Policy

Last updated: July 9, 2026

This Privacy Policy explains how Allen Biotechnology Co ("Allen Biotechnology Co," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, create an account, or place an order (collectively, the "Site"). By using the Site, you agree to the collection and use of information as described in this Policy.

1. Overview

We collect information to process orders, operate and improve the Site, communicate with you, and comply with legal obligations. We do not sell your personal information to third parties for their own marketing purposes.

2. Information We Collect

Information you provide to us

• Account & order information: name, email address, phone number, billing and shipping address, and order history.
• Payment information: processed directly by our third-party payment processor. We do not store full payment card numbers on our servers.
• Communications: messages you send us via contact forms, email, or customer support, including any information you choose to include.
• Age / eligibility confirmation: where applicable, confirmation that you meet the age and use-case eligibility requirements described in our Terms & Conditions.

Information collected automatically

• Device & usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies: as described in Section 4 below.

Information from third parties

We may receive information about you from service providers such as payment processors, shipping carriers, and analytics providers, to the extent necessary to fulfill orders and operate the Site.

3. How We Use Your Information

Purpose	Examples
Order fulfillment	Processing payments, shipping products, sending order confirmations and updates
Account management	Creating and maintaining your account, authentication
Customer support	Responding to inquiries, resolving issues
Site operation & improvement	Monitoring performance, diagnosing technical issues, improving usability
Marketing (opt-in)	Sending product updates or promotions, where you have opted in
Legal & compliance	Verifying eligibility, preventing fraud, complying with applicable law

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate core Site functionality (such as your shopping cart), remember preferences, and understand how visitors use the Site through analytics tools. You can control cookies through your browser settings; disabling certain cookies may affect Site functionality, such as your ability to complete a purchase.

5. How We Share Information

We share information only as needed to operate the Site and fulfill orders, including with:

• Payment processors, to securely process transactions;
• Shipping and logistics carriers, to deliver your order;
• Service providers who support hosting, analytics, email delivery, and customer support on our behalf, under confidentiality obligations;
• Legal and regulatory authorities, where required by law, subpoena, or to protect our rights, users, or the public;
• A successor entity, in connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, accounting, or reporting obligations (such as order and tax records), resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure, including encrypted payment processing and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information, subject to certain exceptions (such as records we must retain for legal or tax purposes);
• Opt out of marketing communications at any time, using the unsubscribe link in our emails or by contacting us directly;
• Object to or restrict certain processing of your information.

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before fulfilling certain requests.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights, including the right to:

• Know what personal information we collect, use, and disclose, and the categories of sources and third parties involved;
• Request deletion of personal information we have collected, subject to certain exceptions;
• Correct inaccurate personal information;
• Opt out of the "sale" or "sharing" of personal information — we do not sell personal information, and do not knowingly share it for cross-context behavioral advertising without consent where required;
• Non-discrimination for exercising your privacy rights.

California residents may submit a request by contacting us using the details in Section 14. You may also designate an authorized agent to make a request on your behalf, subject to verification.

10. Children's Privacy

The Site is not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information.

11. International Visitors

The Site is operated in the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Third-Party Links

The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: